Kettle OnHome › AI receptionist for heating engineers
For UK heating engineersAn AI receptionist for heating engineers, built for winter.
When the first cold snap hits, your phone doesn't stop. Kettle On answers every call in your business name, puts the no-heat emergencies first and books the services in.
🎙 Or try it yourself: talk to an AI receptionist now →
Every missed call is a job for someone else.
No-heat calls in winter
A family with no heating or hot water won't wait. If you're on a job, they ring someone else.
Annual services and CP12s
Landlord gas safety checks and boiler services are steady, repeat work that's easy to lose to a missed call.
Boiler install enquiries
New boiler quotes are your biggest jobs, and the customer usually asks for three quotes, starting with whoever answers.
Set up for heating engineers, not a call centre.
We build your receptionist around your services, area, prices and what counts as an emergency for you. Then you ring it and we tweak it until it sounds right.
- Spots no-heat and no-hot-water calls, and flags anyone vulnerable at home, such as elderly people or babies
- Gives safe advice on a suspected gas leak: leave the property and ring the National Gas Emergency number on 0800 111 999
- Books boiler services, landlord gas safety checks (CP12) and repairs
- Takes the boiler make, model and fault code, so you arrive with the right parts
- Collects new boiler quote details like property size, current system and photos
Hear what your customers would hear.
Listen to a 50-second sample call, from a leak reported to an urgent call-back booked. Your demo uses your own business name.
Questions heating engineers ask us
What happens if someone reports a gas smell?
It gives the standard safety steps straight away, tells them to call the National Gas Emergency line on 0800 111 999, and alerts you.
Can it handle the winter rush?
Yes. It answers every call at once, so there's no engaged tone however busy it gets.
Can it remind customers about annual services?
On Whole Crew we can set up service reminders and quote follow-ups. Ask us on your demo.
How quickly can I be set up?
Usually within a week. Your free demo is normally ready within 24 hours.
Try it with your own business name.
We'll build a demo receptionist for your business, usually within 24 hours. Plans from £149 a month, monthly rolling.
Also for: Plumbers · Electricians · Builders